Contact Us

If you need assistance with your Betory Casino account, gameplay, bonuses, payments, or general questions, our support team is here to help. Use the options below to get in touch and we’ll respond as soon as possible.

Customer Support

Live Chat: Available on the Betory Casino website. Open betory.com and use the chat widget to speak with an agent.

Email: If live chat isn’t convenient, you can contact support by email (recommended for requests that require attachments or detailed explanations). Please include your username and a clear description of the issue.

Payments & Withdrawals

For questions related to deposits, crypto transactions, or withdrawals, please contact support and include:

Your Betory Casino username
Transaction ID (TXID) or wallet details (where applicable)
Date/time of the transaction and the currency used

Withdrawal information: Monthly withdrawal limit is €20,000.

Bonuses & Promotions

If you have questions about bonus eligibility, wagering, or promotion terms, contact support and specify the promotion you’re referring to (e.g., Welcome Bonus 150% up to €750, or other active offers visible in your account).

Account, Verification & Security

For account access issues, verification (KYC) questions, or security concerns, contact support and be ready to confirm account ownership. For your protection, never share your password or full private wallet keys with anyone.

Responsible Gaming

If you feel you’re losing control over your play, we encourage you to seek help immediately. You can contact support to request safer gambling tools such as time-outs, limits, or self-exclusion (where available in your account settings).

Business & Partnerships

For media, affiliate, or business inquiries related to Betory Casino, please contact our team via the official website channels at betory.com.

Helpful Tips for Faster Resolution

Use the same email address as your casino account (if applicable).
Describe the issue in one message and attach any screenshots if needed.
Include relevant details: username, device, browser/app, and exact error text.

Brand: Betory Casino
Website: https://betory.com/
Year: 2026